BIKE SHACKSINTRA
Privacy

How we handle your information.

We collect only what's needed to plan your ride and reply to you personally. We don't sell data, run ads, or track you around the web.

Last updated 22 July 2026

Contact Form

When you send a booking request, we receive your name, email, WhatsApp number, and whatever you share about your riding and your day. This is handled through Formspree, who power our booking form. We use it only to plan your ride and get back to you.

Placeholder – to be completed before launch: link to Formspree's own privacy policy.

WhatsApp Communication

If you write to us on WhatsApp, that conversation is handled under WhatsApp's own privacy policy. We use it only to talk through your ride.

Email Enquiries

Emails you send us stay in our inbox for as long as we need them to answer you and, if you book, to plan your day. Nothing is added to a mailing list without your say-so.

Website Hosting

Placeholder – to be completed before launch: name of hosting provider and where data is processed.

Analytics

This website does not currently use analytics or tracking tools. If that changes, this page will be updated first.

Cookies

We don't set cookies of our own. If you choose to pay a deposit, Stripe, who take care of that payment for us, may set cookies needed to keep it secure, under their own privacy policy.

Data Retention

We keep booking and contact details only for as long as they're useful: to plan your ride, and afterwards in case you'd like to ride with us again.

Placeholder – to be completed before launch: exact retention period.

Your Rights

Under GDPR, you can ask to see, correct, or delete the information we hold about you, or ask us to restrict or stop using it. To do so, just write to hello@bikeshacksintra.com. If you're ever unhappy with how we've handled your data, you also have the right to complain to your national data protection authority.

Changes

We may update this page occasionally. The date above shows when it was last revised.